…no internet service at my house this morning.
I’m sure it’s just a coincidence.
More soon…
~kc
Edited to add…
So, Telus began bombarding me with phone calls after the blog & twitter posts, and offered me the same deal as the new people get for 6 months. When I added that it seemed odd to have a policy that angers your long-standing customers to the point they think of leaving, she just didn’t reply. Like — silence. Then — “Is there anything else I can do for you, madam?” SO frustrating. Once again, I recognize the person who called me is not the policy-maker, but it’s clear from this that Telus values its employees as highly as its customers, which is to say… not at all.